AI chat agents that listen and take action
AI chat agents that listen and take action
Intelligent automation that answers hard questions, acts on complex requests, and escalates intelligently.
-114%
of consumers say AI chat agents match human expertise
-117%
of customer cases can be resolved by AI chat agents
-20x
average cost savings compared to live chat support
Automate up to 70% of cases
Resolve tickets without human intervention. AI chat agents listen, react, and take real action to fix issues — not just deflect them.
Pulls from your help center, product docs, and internal resources to serve up accurate, human-sounding answers fast.
Turn dense documentation into personalized, conversational explanations your customers can actually understand instead of robotic replies.
Connects to tools like your CRM or Shopify to complete tasks like refunds or account changes — no human handoff required.
Start fast, scale confidently
Get up and running quickly with pre-built integrations, no-code tools, and AI agents that get smarter over time.
Design, test, and launch automated support flows with intuitive drag-and-drop tools — no technical skills required.
Built-in language detection and real-time translation help you support customers worldwide without hiring multilingual support teams.
The system learns from every conversation to improve answers, surface patterns, and adapt to your team’s evolving needs — all without extra effort or maintenance.
“Assembled is really fast. It only takes a couple of seconds to come up with a response. And the tone is really nice, friendly, and empathetic — they’re lovely responses.”
Custom without compromise
AI that respects your brand standards and gives you full visibility into every interaction and decision.
Custom style guides and configurable controls ensure every response sounds like you, not a robot.
Track performance in real time across AI QA, resolution rates, and workflows — and prove ROI without guesswork.
Use our Chat API for full frontend flexibility, powered by Assembled’s backend: workflows, integrations, and smart escalations included.
One platform fully in sync
Our AI chat agents share the same workflows, context, and infrastructure as our entire platform — so your hybrid support team works as one.
Smart routing, full context sharing, and dynamic escalation based on staffing and demand levels ensure customers never feel the switch.
Create workflows once, then launch them across email, voice, and copilot with the click of a button.
Track performance, customer feedback, and key workforce metrics all in a single, unified dashboard.
Everything you need to manage your customer support team
Learn more about AI for support
Frequently asked questions
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